David Thomas

Qualified as a solicitor in England and Wales in 1969 and as a solicitor in Ireland in 1991, he led a firm of lawyers with offices in Liverpool and London. He has lectured on practice management, quality, commercial contracts and competitive tendering. Previously the Banking Ombudsman, since 2005 he has been Corporate Director and Principal Ombudsman at the Financial Ombudsman Service responsible for corporate policy, which includes: legislation and rules; relations with government, regulators and the European Commission; corporate planning; and cases with wider implications.