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Publications

The LSB has made a commitment to evidence-based policy, and this applies not only to our regulatory decisions but also to the role we play in identifying long-term, strategic challenges facing the sector – as well as their solutions. Our research function is designed to gather evidence to inform our approach to policy and also to add to the collective store of knowledge within the sector.

The LSB aim to increase transparency by publishing all specifications online.

Key publications include the following:

Date Title Description
05 September 2012
LSB report outlining how professional ethics in the legal sector may be tracked over time. LSB publishes final report of a team led by Prof Richard Moorhead investigating how empirical research can be used to track ethics across an increasingly diverse legal services market.
17 July 2012
LSB report on the individual consumers’ use of legal services. LSB publishes report which explores how individual consumers’ handle their legal problems.
17 July 2012
Individual consumers’ use of legal services survey data Survey data from which the report on individual consumers’ use of legal services was complied.
17 July 2012 LSB and Consumer Panel report outlining a methodology for conducting research into SME’s use of legal services. LSB and Legal Services Consumer Panel jointly published report outlining a methodology for conducting research into how small business consumers’ handle their legal problems.
06 June LSB report on consumer needs from legal information sources LSB publishes report which explores the types of information consumers need to help them address legal issues they face
04 April Market impacts of the Legal Services Act – Interim Baseline Report Interim baseline assessment by the LSB of the state of the legal services market against the evaluation framework outcomes
04 April 2012/13 Research Plan Summary of the proposed research programme for the LSB in 2012/13
15 March The use of probate and estate administration services by consumers Research by YouGov exploring consumers’ experiences of probate and estate administration services
15 March Probate and estate management services survey Research findings from a qualitative study by IFF Research among providers of probate and estate administration services
10 November Quality in legal services: a literature review

Quality in other regulated professions
Reviews have sought to gather evidence to inform policy on measures to ensure quality in legal services
12 October Legal Education in the Global Context Professor John Flood provides the LSB with a report on global lessons for education and training reform
28 September 2011 A framework to monitor the legal services sector Findings provide detailed context for assessing change as firms and the overall market continues to develop
20 September 2011 New research published into legal services provided by ‘special bodies’ Findings will inform our understanding of services provided and risk of consumer detriment
20 September 2011 LSB publishes new research into regulation of city firms Findings examine the interaction between regulation and providers at the city end of the market
12 August 2011 Alternative Business Structures (ABS) research report published Report sets out thinking on the likely impact of ABS on the legal services market
14 July 2011 Understanding the consumer experience of will-writing services An independent research report by IFF research exploring the consumer experience of will-writing services, applying shadow shopping techniques to analyse the quality of wills produced.
22 June 2011 The smaller approved regulators: a research report An independent research report by Nick Smedley into the capacity and capability of the smaller approved regulators to meet the requirements of the Legal Services Act 2007, with analysis and recommendations
21 June 2011 Aptitude testing and the legal profession Report examines the appropriateness and effectiveness of aptitude testing in the legal services workforce
09 June 2011 First-tier Complaints Handling Report

YouGov results
YouGov research presents feedback of legal services users who were dissatisfied with their experience
21 April 2011 The Legal needs of consumer groups Literature review on the legal needs of different consumer groups
17 March 2011 Understanding the economic rationale for legal services regulation
The LSB commissioned research to identify the economic rationale for regulation of legal services markets and the legal service profession.
17 March 2011 Understanding the economic rationale for legal services regulation – a collection of essays
Following the commissioned research on the economic rationale for regulation, the LSB published a compendium of articles discussing areas raised in the paper.
17 March 2011 Developing measures of consumer outcomes for legal services
The LSB commissioned research to understand what consumers want when using legal services and the role regulation, reserved activities or titles have in achieving these outcomes.
16 March 2011 Quality Assurance for advocates: Research Report
The LSB commissioned research into issues concerned with the delivery of the Quality Assurance for Advocates scheme.
26 November 2010 Diversity Initiatives of Approved Regulators
The LSB carried out research to map and evaluate the diversity initiatives of Approved Regulators.
13 October 2010 Diversity in the legal profession in England and Wales: A qualitative study of barriers and individual choices.
Findings of qualitative research on the challenges facing female and BME lawyers in England and Wales.
28 July 2010 Barriers to the legal profession Literature review on the diversity of the legal profession, specifically the barriers presented at each stage to entry and progression.
17 June 2010 Legal services needs of small businesses Findings of qualitative research on the challenges small businesses face in identifying and accessing legal services.
14 June 2010 The future of legal services The LSB has published a compendium of essays on the future landscape for the sector, bringing together top academics and industry figures to plot the future course for legal services delivery.
17 May 2010 LSB publishes economic research on referral arrangements First component of evidence base around referral fees is released by the LSB, to be followed up with further evidence throughout the summer.
29 December 2009 Consumer Research Research into the perspective of legal services consumers.

 

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