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The oversight regulator of legal services in England and Wales
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Our response sets out the steps we are taking to strengthen consumer protection through more focused oversight.
Find out more about us
Including who to complain to if you have a problem with a lawyer or a regulator.
The current position on key questions relating to the Solicitor’s Indemnity Fund
Board member biographies, Board minutes, expenses
Business Plan, Annual Report and Accounts, cost statement
Legal Services Consumer Panel, Solicitors Disciplinary Tribunal, Office for Legal Complaints
AI tools show real promise to increase access to legal services, but consumers lack basic protections
Find out more about our work
Our business plan outlines how we will contribute to reshaping legal services to better meet society’s needs
Find out more about the LSB's range of approval and decision making powers.
See all current applications from regulators to change regulatory arrangements.
Have a look at our open and closed consultations.
Find out more about how we hold regulators to account.
FInd out more about our project on ethics, rule of Law, and regulation
Five-year policy objective: The regulators have appropriate frameworks for continuing assurance of professional competence throughout the careers of the people they regulate.
This project includes our response to the Competition and Markets Authority (CMA) legal services market study and work on related issues.
Find out more about our work in responding to the regulatory implications of technological innovation.
Find out more about our work to ensure legal services are accessible to all and promote diversity and inclusion in the sector
Find out more about our project reviewing financial protection arrangements for consumers
Find out more about our economic crime- related regulatory objective.
Summary of the findings of the 2023 survey of the legal needs of individuals and topic reports
Find out more about Research
This research explores the legal needs of small businesses in England and Wales
Public Panel research on Legal Expenses Insurance
A review into the extent of which regulators evaluate the impact of their diversity and inclusion initiatives
This dashboard brings together the latest diversity and inclusion information collected by the legal services regulatory bodies.
Our State of Legal Services Report 2020 gives an in-depth review of the legal services sector following ten years of independent regulation.
Discover a range of data and information on the legal services market.
Stronger consumer protection through more focused oversight
Consumers are set to benefit from more focused oversight of legal regulators, earlier action to identify and tackle risks, better …
Stronger oversight, better outcomes for consumers: LSB makes three senior appointments
The Legal Services Board (LSB) has made three senior appointments that will strengthen its ability to hold the legal services …
Meeting shared challenges: legal regulation in a changing world
Monisha Shah, Chair of the Legal Services Board, reflects on the shared challenges facing legal regulators, from technological change to …
Our approach to encouraging a diverse legal profession through regulation
We are changing our approach to how we encourage a diverse and inclusive legal profession. Over several years, we have …
The edge of regulation: the unregulated market, access to justice and AI
Jelena Lentzos, Director, Strategy, Policy and Engagement at the Legal Services Board, opens the panel discussions on the unregulated sector …
Protecting consumers in a changing legal services market
Monisha Shah, Chair of the Legal Services Board, reflects on how regulation can protect consumers, support innovation and maintain public …
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