News


Vacancy: Office for Legal Complaints – Lay Board Member

Office for Legal Complaints –  Lay Board Member The Legal Services Board (LSB) is currently looking to recruit a Lay Board Member for the Office for Legal Complaints (OLC). The OLC administers an independent ombudsman scheme that resolves complaints by consumers about legal services, which underpins public confidence in legal services across England and Wales….

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Covid-19 increases LSB’s resolve to reshape legal services through new strategy

The Legal Services Board (“the LSB”) has today published its annual report and accounts for the year ended 31 March 2020. The report charts the latest phase in the delivery of the Board’s priorities under its 2018-21 three-year strategy. It outlines our progress with activities that promote and protect the interests of people who need…

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Final week to share information as part of the ongoing competence call for evidence

There is one week left to share information in our call for evidence on ongoing competence, which closes on 26 June 2020. Anyone with an interest in this work can submit information by email ongoing.competence@legalservicesboard.org.uk or by visiting  our ongoing competence pages.  We thank those who have already submitted evidence and those that we have met since…

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Our response to Professor Mayson’s independent review of legal services regulation

Professor Mayson (UCL Centre for Ethics & Law) has led an independent review of legal services regulation. Responding to the publication of the final report, the Legal Services Board’s Chief Executive, Matthew Hill said: “Professor Mayson’s report offers a thoughtful analysis of a complex set of issues. We will consider the findings carefully. “As Professor…

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Chair’s Blog – June 2020

This week we held our Board meeting virtually, once more. We discussed Covid-19, reserved legal activities and regulatory performance. We were also joined by the new Chair of the Office for Legal Complaints (OLC), Elisabeth Davies who gave us her first impressions on taking up the role and set out some immediate priorities. Covid-19: As…

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LSB considers the ethical implications of technology to ensure regulation protects consumers

The Legal Services Board (LSB) is reflecting on the ethical implications of technology to ensure people who need legal services are not harmed by innovation. This follows the release of a new episode in the LSB’s ‘Talking Tech’ podcast series on ethics, technology and education. In the episode, Professor Lisa Webley, Head of Birmingham Law School at…

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LSB considers how education might adapt to ensure legal professionals can use and shape new technology

The Legal Services Board (LSB) is considering how education and regulation might change to ensure legal professionals embrace technology to better meet the needs of consumers. This follows the release of a new episode in the LSB’s ‘Talking Tech’ podcast series on LegalTech education. It comes as technology plays an increasingly vital role in enabling…

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LSB extends call for evidence on ongoing competence

The Legal Services Board (LSB) has extended the deadline for its call for evidence on ongoing competence by six weeks in recognition of the continuing impact of Covid-19. The new deadline is 26 June 2020.   We know that some stakeholders have diverted resources in response to the crisis and would benefit from more time to prepare submissions and share information with us.   Although this work started before the Covid-19 pandemic, the crisis has…

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Chair’s Blog – April 2020

We had three big ticket items on the agenda this month. We agreed the Board’s emerging response to the Covid-19 pandemic. We agreed the operational approach to our policy objective on public legal education (PLE). And we discussed the letter we received from the SRA asking us to take over Legal Choices, the cross-sector consumer-facing…

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