A qualitative investigation of the consumer experience of legal services delivered online compared to face to face, using divorce as a case study. Read more here.
A qualitative study of unbundled services from the perspective of consumers, providers and judges. Read more here.
Independent economic investigation into changes in access to justice in the personal injury legal services market over the 1999-2013 period. Read more here.
Statistical analysis of legal need survey data to understand how consumers’ demographics, attitudes, capabilities and beliefs affect their response to legal problems. Read more here.
An assessment of the most effective methods of supporting consumers to identify and respond to legal problems. Read more here.
A summary of available data on divorces in England and Wales, to support research activity. Read more here.
Literature review considering the case for the BSB’s ‘Cab Rank Rule’. Read more here.
Quantitative survey testing the contingent valuation methodology in the legal services context, to support cost benefit analysis of regulation. Read more here.
Survey of 2,007 Solicitors’ firms across England and Wales. Read more here.
A detailed analysis of trends relevant to understanding the market for criminal advocacy services in England and Wales. Read more here.
Report summarising a review of the key areas of legal services regulation as implemented by the Solicitors Regulation Authority (SRA) and the Bar Standards Board (BSB). Read more here.
An economic analysis of the regulatory barriers to entry, exit and merger in the solicitors market. Read more here.