All reports


2015

Comparing methods of service delivery: A divorce case study

A qualitative investigation of the consumer experience of legal services delivered online compared to face to face, using divorce as a case study. Read more here.


2015

Qualitative Research Exploring Experiences and Perceptions of Unbundled Legal Services

A qualitative study of unbundled services from the perspective of consumers, providers and judges. Read more here.


2014

Access to Justice: Learning from long term experiences in the personal injury legal services market

Independent economic investigation into changes in access to justice in the personal injury legal services market over the 1999-2013 period. Read more here.


2014

How People Resolve ‘Legal’ Problems

Statistical analysis of legal need survey data to understand how consumers’ demographics, attitudes, capabilities and beliefs affect their response to legal problems. Read more here.


2014

Helping Legal Services Consumers Make Better Decisions: Methods to Identify and Respond to Legal Problems

An assessment of the most effective methods of supporting consumers to identify and respond to legal problems. Read more here.


2014

Divorce data digest

A summary of available data on divorces in England and Wales, to support research activity. Read more here.


2013

The Cab Rank Rule: Its Meaning and Purpose in the New Legal Services Market

Literature review considering the case for the BSB’s ‘Cab Rank Rule’. Read more here.


2013

Consumers Value of Regulation

Quantitative survey testing the contingent valuation methodology in the legal services context, to support cost benefit analysis of regulation. Read more here.


2013

Joint LSB/ Law Society/ Ministry of Justice Survey of Solicitors Firms

Survey of 2,007 Solicitors’ firms across England and Wales. Read more here.


2013

Criminal advocacy briefing pack

A detailed analysis of trends relevant to understanding the market for criminal advocacy services in England and Wales. Read more here.


2013

The Proportionality of Legal Services Regulation

Report summarising a review of the key areas of legal services regulation as implemented by the Solicitors Regulation Authority (SRA) and the Bar Standards Board (BSB). Read more here.


2013

Understanding Barriers to Entry, Exit and Changes to the Structure of Regulated Law Firms

An economic analysis of the regulatory barriers to entry, exit and merger in the solicitors market. Read more here.


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