All reports


2013

Understanding Decision Making in Legal Services: Lessons from Behavioural Economics

literature review exploring the lessons from behavioural economics for legal services, from both the consumer and provider perspectives. Read more here.


2013

Equality of pay in legal services: a literature review

Review of published evidence on the equality of pay in legal services. Read the research summary here, click here for the report.


2013

Evaluation: Changes in competition in different legal markets

LSB analysis using the market segmentation framework to look at how competition has been effectively promoted between 2010/2011 – 2013/2014. Read more here.


2013

Small Business Legal Needs Survey

Large scale quantitative survey of 9,703 small business owners or managers using a legal needs approach, covering responses to 9 different types of legal problem, type of service providers used, and outcomes achieved. Read more here.


2013

Understanding Consumers Who Don’t Use, Don’t Choose or Don’t Trust Legal Services Providers

Research exploring the factors that influence the decisions that consumers make when deciding how to respond to a legal problem. Read more here.


2013

What happens when people with learning disabilities need advice about the law?

Qualitative research exploring the experiences of people with learning disabilities and their carers when handling legal problems. Read more here.


2012

Designing Ethics Indicators for Legal Services

Investigation into how empirical research can be used to track ethics across an increasingly diverse legal services market. Read more here.


2012

A methodology for conducting research into SMEs’ use of legal services

An LSB and LSCP commissioned investigation that develops a methodology for understanding the legal needs of small businesses. Read more here.


2012

Diversity initiatives of approved regulators

LSB review of diversity initiatives used by approved regulators’ to address concerns with the diversity of the profession. Read more here.


2012

Evaluation: How can we measure changes in access to justice?

Discussion paper on measuring access to justice, seeking feedback on 18 proposed indicators for understanding how it changes over time. Read the discussion paper here, and click here to read a summary presentation.


2012

Consumer needs from legal information sources

Qualitative research using focus groups to explore consumers’ views about the potential for the internet to support their legal needs. Read more here.


2012

Legal Education in the Global Context

Academic analysis of the legal education framework and emerging trends in countries across the world. Read more here.


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