Literature review and analysis exploring the challenges with using quality assurance schemes. Read more here.
Qualitative research using focus groups with consumers’ and online discussion forums with stakeholders to understand what consumers’ want when using legal services and develop a set of outcomes to describe their needs. Read more here.
A report on regulators’ progress against LSB guidance issued under section of 162 of the Legal Services Act 2007. Read more here.
Literature review of the current academic literature on the topic of quality in legal services. Read more here.
Literature review of the current academic literature on the topic of quality in other professions. Read more here.
Literature review on the diversity of the legal profession at each stage of entry and progression within the profession. Read more here.
Individual professional membership lists and other geographical information summarised to local authority level, to enable analysis of the regulated community as a whole. Click here to download the data.
Economic study looking at the evidence of the impact of referral fees on the legal services market. Read more here.
Survey of the information held by the regulators and representative bodies in relation to the legal services market. Read more here.
Economic literature review looking at the economic rationale for regulation of legal services markets and the legal services professions, and a collection of essays responding to the report. Read more here.
Qualitative research into the legal needs of small businesses and their perception of legal services. Read more here.
Qualitative academic study using focus groups and interviews to explore the experiences of women and BME lawyers in the legal profession. Read more here.